Privacy Policy

Privacy Policy for Hug

Last updated: January 5, 2026

Introduction

Hug is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Data We Collect

Health Data

  • Menstrual cycle dates
  • Flow intensity
  • Symptoms and moods
  • Custom notes

Account Information

  • Email address (for authentication only)
  • Password (hashed and encrypted)

Device Information

  • App version
  • Operating system version
  • Device type (for bug fixes and analytics)

How We Use Your Data

  • Cycle Predictions: Provide accurate cycle forecasts based on your history
  • Multi-Device Sync: Sync data across your devices (optional)
  • App Improvements: Improve app performance and fix bugs

Data Security

  • Encryption in Transit: All data is encrypted using HTTPS/WSS
  • Encryption at Rest: Local data is encrypted on your device
  • Password Security: Passwords are hashed using industry-standard algorithms
  • No Third-Party Sharing: We never sell your data to third parties

Your Rights

Under GDPR and similar privacy laws, you have the right to:

  • Access: View all your data
  • Export: Download your data in a portable format
  • Delete: Permanently delete your account and all associated data
  • Rectify: Correct inaccurate data

Data Retention

  • Active accounts: Data retained indefinitely
  • Deleted accounts: All data permanently deleted within 30 days

Contact Us

If you have questions about this Privacy Policy:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.